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NAVIGATING SUPPORT
Local support overview
With few exceptions, you can only access services (eg: drugs and alcohol, mental health, housing) in the local authority in which you live. This is problematic if you are sofa surfing or homeless and the local authority (where you are) has no record of you.
If your GP is in another local authority, or you have proof of residence elsewhere, then you will be expected to return to that local authority to access support there.
- Doctor (GP): Your ‘gateway’ to many NHS services.
- Pharmacy (chemist): Prescriptions are usually dispensed from a pharmacy near where you live.
- Local authority: Should have details of all services its provides and listings of services located within their boundaries. Many provide housing, debt and benefit advice.
- Drug and alcohol service: There is a drug and alcohol service in every London Borough. You can self refer or be referred by your GP.
- Mental health service: You can self refer or be referred by your GP.
- Online/ helpline support: Nationally and locally, there are many organisations, providing information, advice and support.
- Voluntary and community services (inc LGBT+): Some are Borough specific, others are accessible London-wide.
- Sexual health services: London-wide access STI home testing kits
- HIV services: Most HIV treatment and care is still delivered from 11 centres across London. London-wide access.
- Hospital: ED (A&E) and ICU: Most hospitals have emergency departments (EDs) and intensive care units (ICU). London-wide 24/7
- London Ambulance Service (LAS): London-wide 24/7
- Metropolitan Police Service (MPS): London-wide 24/7