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Calling 999: ambulance call-outs, and the police

Patient Confidentiality, JRCALC,Clinical Guidelines, 2019

The Joint Royal Colleges Ambulance Liaison Committee guidelines are the essential resource for paramedics. The 2019 edition covers the full set of guidelines, with updates to resuscitation, overdose and end of life care. Under Patient Confidentiality1  the guidance states:

"The police have the right of access via ambulance service systems to personal information (name, address, etc.) in their investigation, detection and prevention of any crime. They also have the right of access to confidential health information (type of illness or injury, etc.) in their investigation, detection or prevention of a serious crime (e.g. rape, arson, terrorism, murder, etc.). This information must go through an ambulance service system, as per local pathways.

They have no right to expect to receive information when criminality, crew safety or public safety are not involved. Generalised information regarding attendance at an incident may be passed to the police through locally agreed procedures, when details of the location of an incident and what is involved may be disclosed – but passage of personal or confidential health data may not."

JRCALC Clinical Guidelines 2019 | Joint Royal Colleges Ambulance Liaison Committee, Association of Ambulance Chief Executives (2019)  | Bridgwater: Class Professional Publishing

 1 Patient Confidentiality | 10 General Guidance | Section 1 | General Guidance; 7. Disclosure to Other Bodies and Organisations; 7.1 Police

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